Your catalyst for change human-centered AI service design UX design social innovation

We are the AI Design agency pioneering service design and UX design to accelerate change. As your strategic partner, we turn ambitious plans into impact.

Collaborate with us for

AI Design

AI design research, AI strategy and governance, AI-first journeys and services, AI product implementation

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UX/UI Design

UX research, visual design, accessibility, digital transformation, developement support

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Service Design

Customer research, CX strategy, design strategy, business innovation, journey management

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A selection of our work

Explore our projects

Improving self-monitoring experiences for human digital healthcare systems

Explore how Koos uncovered opportunities to improve and (re)design self-monitoring care paths to provide human-centered digital healthcare.

Santeon, Zorg bij jou

Bekijk

Designing a Super App experience for 50 million users

Creating a unified and scalable Super App experience, pushing the boundaries of the industry worldwide.

Careem

Bekijk

13% increase in customer satisfaction through customer-centric approaches

Putting the customer at the heart of the biggest Dutch health insurer to boost customer satisfaction and improve their services.

VGZ

Bekijk

In-depth industry expertise for every challenge

Government

Changing how we develop policies and services for national and local governments.

Big Tech

Bringing business value to tech giants and super apps through our human design process.

Healthcare

Improving health experiences from hospitals and insurances to product innovation and trackers.

Mobility

Redesigning public transport providers, aviation businesses and private leasing services.

Finance

Enabling banks to develop relevant services and drive customer centric transformation.

Energy

Empowering energy and network providers to stay ahead of the energy transition.

What we do

Get to know Koos

Designing for people
accelerated by tech
delivering for business

Read about Koos

Our partnerships

Koos is the design partner of Careem, the first tech unicorn company operating in the Middle East, Africa and South Asia. Hear their story about our collaboration through Luke Dacey, Associate Director of Product Design & Thomas Rawcliffe, Director of Product Design’s words.

Ready to navigate technological disruption together?

Talk with us about innovation over a coffee.

Let's get in touch

Koos Netherlands
+31 (0) 20 753 0154
Danzigerbocht 39
1013 AM Amsterdam
KVK: 6080 9442

Koos Portugal
+35 (1) 91 499 8688
Rua Pinheiro Chagas
17 – 6th floor
1950-242 Lisbon

Koos Germany
+49 176 4191 9754
Charlottenstraße 1
10969 Berlin

Koos UAE
+971 058 598 6151
Incubator Building
Masdar City, Abu Dhabi

koos@koos.agency